Match the voiceover to your scenes

Find the mismatch

Watch the tour with sound and note where the voice starts describing a different room from the one on screen. Check the scene order and the wording of the voiceover before making changes.

Watch the walkthrough

Start with the kind of narration you used

• Generated voice: correct the full script or the scene’s Voiceover script, then generate or update the audio using the action shown.
• Your own recording: use Upload a voiceover and Synchronize voiceover. Re-record any spoken factual error first.
• Avatar introduction: use the avatar scene’s own script and voiceover action. It is separate from the main narration.

For a generated voiceover

1. Open Voiceover and inspect the script and scene parts that are available.
2. Correct the words in the part that belongs to the scene.
3. Use the voiceover update action shown for those changes.
4. Wait for audio preparation and synchronization to finish.
5. Apply the changes and listen to the full result again.

Check the spoken words assigned to a particular roomExample

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For an uploaded voiceover

Use Synchronize voiceover from the upload section. If the app reports a synchronization problem, use the offered retry action and wait for its result before starting another attempt.

Upload your own voiceoverExample

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What to do while alignment is running

The status message tells you when the app is matching narration to scenes. Allow that step to finish before uploading another recording or applying the video. If it fails repeatedly, send support the video link and exact message instead of starting several overlapping attempts.

Wait while narration is matched to the roomsExample

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Example: the kitchen appears during bedroom narration

1. Check whether the kitchen and bedroom scenes were reordered after the narration was prepared.
2. Put the photos in the intended order and check the words assigned to those scenes.
3. Complete the voiceover update or Synchronize voiceover for the type of audio you used.
4. Wait for alignment to finish, apply the changes and play from the scene before the mismatch.

Check the tour room by room

1. Play the video from the beginning and listen while watching the photos.
2. Pause if the narration describes a room that is not on screen.
3. Check whether the scene order changed or the script mentions a room that is missing.
4. Correct the order or words, complete the appropriate voiceover update or synchronization, and apply the video changes.

If the finished video still uses the old words

Check the new audio, image or clip first, then apply the tour and download its new finished version. If an attempt finishes with the old wording, use the troubleshooting guide before starting another paid run.