Use different agents for different listings
Keep the right contact details attached to each property.
In this guide
Understand the three places agent details live
Choosing or editing the agent for a video does not mean every older tour, reel or property page now uses those details. Review the outputs you plan to publish, especially when handing a listing to another agent.
- My profile: your reusable account and agent details.
- Saved agents: additional reusable agent identities, where your plan allows them.
- This video: the agent details chosen for one property project.
Choose an agent for a video
Use the agent picker during creation, or open Property info and choose Agent in the editor, to select the identity for that project. Check the name, photo, logo and contact information before continuing.
- 1In Property info, open the Agent tab.
- 2Choose whose contact details appear on this video.
Add a reusable agent
Adding extra saved agents is available on Agency and Enterprise plans. Use Add agent when it is available, fill in the details, and save the record. Existing saved agents remain selectable and editable if your plan changes.
Add a reusable agent record
- Open the agent picker during creation and select Add agent when available.
- Enter the agent’s name and contact information. Add their photo, logo and brand colour as needed.
- Check the previews and the field labels, including the separate brokerage logo.
- Select Add agent to save the record, then confirm the intended agent is selected for this project.
Update an existing saved agent
- Choose the saved agent in the picker and select Edit.
- Change the details or use Replace for an image. Remove a field or image only if it should no longer be included.
- Scroll to the bottom of the window and select Save agent. If you chose My profile instead, the corresponding action edits your account profile.
- Check existing active projects separately; they keep their own agent details.
- 1Edit this agent’s details.
- 2Check the email that should appear for this agent.
Understand what changes
Each video keeps its own copy of the chosen agent details. Editing a project does not automatically rewrite the saved agent, and changing a saved agent does not update all previously created videos.
Hand a listing to another agent
Select the new agent for the video and check every contact field. Apply the finished video, then review the property page and social posts separately. Keep previously downloaded marketing files out of the next campaign until you have replaced their old contact information.